SERVICE TERMS AND CONDITIONS

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ABOUT US:  Our company name is Elope To Orlando, LLC. Any reference to “us”, “we”, “our”, "Elope To Florida, "Elope to Orlando", “the Studio”, and "Negroni Studio" includes Elope To Florida, LLC its subcontractors, affiliates and suppliers. Any reference to “couple”, “you” or “customer” includes bride, groom, family members, friends or any person accessing and using this web site to reserve any service offered by Elope To Orlando, LLC.

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MARRIAGE LICENSE BY MAIL SERVICE: It usually takes a few weeks to complete this service, however, you must complete your required portion promptly in order to have your license ready for your wedding day. We are NOT responsible if your license is not ready on time because of delays caused by the bride, groom, the Postal/Delivery service, and mistakes by the couple's Notary, or any mistakes, delays or issues caused out of our control.

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BRIDAL FLOWERS: Packages include a fresh flower bouquet and a matching boutonniere in your choice of available roses OR a tropical bouquet with florist's choice of flowers. Your flower selections must be received no later than four weeks before your wedding. We cannot guarantee specific color or flower availability for last-minute requests. Please make sure you place your requests at least four weeks prior your wedding.

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OTHER VENDORS

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Vendor Cooperation Clause: Unaffiliated outside vendors, not provided within the inclusive package selected by couple, are subject to approval by Elope to Orlando. 

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Statement of Authority: Elope to Orlando is in contract with the venue and has all authority including the direction of services provided by outside vendors during Elope to Orlando's contracted time. 

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Use of Venue: Outside vendors are not allowed on premises outside of the time-frame contracted with the venue. Additionally, vendors must follow venue's rules and restrictions about the use of premises during our contracted time.

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Waiver of Liability: Elope to Orlando is not liable for any unaffiliated outside vendors regardless of approval status. Third-party vendors must provide certificate of insurance naming Elope to Orlando as additional insured party.

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Hold Harmless: Elope to Orlando is not responsible for any service or product altered, interrupted or damaged by third party vendors. (Videographer in aisle and in direct shot of photographers, is negligence to videographer, not Elope to Orlando). 

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Reinforcement: Failure to fully comply will all requirements of third-party unaffiliated outside vendors will result in entry denial. As Elope to Orlando holds the contract with venue and is liable for all contracted services, Elope to Orlando maintains the authority to deny any unapproved or unauthorized vendor at location, day of, to participate in services contracted by couple. Elope to Orlando will not be held as responsible, liable, or negligent to couple for vendors or services not rendered by unapproved third-party unaffiliated outside vendors. 

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PACKAGE AND PRICING CHANGES:

• Only what is listed on your contract as included with your package, it's what's included with your package.

• Our prices and packages’ content are subject to change anytime without notice. However, future changes will not affect you.

• From time to time, Elope to Orlando may eliminate or change packages. Any changes to our packages do NOT affect ceremonies already booked.

• Taxes are NOT included with packages and prices. Please add 7% sales tax with all prices.

 

PAYMENT TERMS:

• If you are booking a ceremony more than two months away from today, a nonrefundable retainer is required to reserve your package. The balance is due two months prior your ceremony.

• Retainers are NOT refundable under any circumstances. Although your retainer is discounted from the total package price, this payment is not a payment for future services; it is immediate compensation for retaining your vendor's services and booking your venue. Your non refundable retainer also includes your initial consultation, access to private and privileged information about our services, and the time spent on the initial planning and coordination of your ceremony. In summary, your nonrefundable retainer is NOT a deposit for future services. It's a booking fee for services provided as soon as you sign this agreement.

• If you are booking a ceremony two months or less away from today, full payment is due now instead of just the retainer. 

• All payments are final. There are no refunds regardless of circumstances.

• There are NO refunds for the refusal of services included with our packages.  

 

OFFICIANT:  We do not accept requests for specific gender or religious denomination.

 

PHOTOGRAPHY AGREEMENT:

1. Exclusivity: When you reserve a ceremony package with photography included, it is understood that Elope To Orlando, LLC is the exclusive photographer or your event. You cannot bring an outside professional photographer regardless of relation.

2. What’s included with your photography: Your photographer will start taking pictures when the ceremony begins until the ceremony ends. If time and weather permits, he or she will also take family portraits around the venue. Coverage does not includes bridal preparations, reception coverage or a second location unless is noted on the package description. Coverage is taken at the ceremony location and must be completed within one (1) hour to the team’s discretion unless is noted otherwise on your package description.

3. Photography Editing and Final Product:

   1. Your photos will be slightly edited for white balance, exposure, and composition as shown throughout our wedding galleries. Those are the only adjustments that we may do to your photos if necessary. Deleting people from the background, photoshoping, glamour retouching, and detailed editing is NOT included with our packages.

   2. The Photographer reserves the rights to select, keep, edit and release only those photographs that meet his or her artistic standards. RAW files are NOT available for sale and are discarded after the photographer emails the final photos to the couple.

   3. The Studio keeps for a limited amount of time, subject to the Studio's discretion, exactly the same images and video footage given to the couple, therefore, a different version of a photo or video received will not be available. Raw and unedited files and footage are not available for sale and are destroyed after the final work is sent to the couple.

   4. Client accepts all responsibility for archiving and protecting the photographs and videodisks. Photographer is NOT not responsible for the lifespan of any digital media provided or for any future changes in digital technology or media readers that might result in an inability to read discs provided.

   5. All photos received from us are final. Additional editing and revisions are NOT included, but may be possible for an added fee if requested before RAW files are discarded.

4. How and when to expect your photos:

   1. The couple will receive an email with a one-time download link to receive their final high-resolution images. We do NOT burn photo disks.

   2. Although we try to complete your photos as soon as possible, it may take us approximately six to eight weeks after the ceremony to send your final photos, depending on our work schedule. During busy periods it might take even longer. If you are planning a reception or event with your photos and video, we strongly suggest you do not schedule your event any sooner than two months after your ceremony.

5. Responsibilities: Photographer does not permanently archive image files. Photographer is not responsible for the lifespan of any digital media provided or for any future changes in digital technology or media readers that might result in an inability to read discs provided. It is Client’s responsibility to make sure that digital files are copied to new media as required.

6. Liability:

   1. Photography work is sold “as is”. There are no refunds or partial refunds if you are not satisfied with your photos. Although we strive for high quality work, due to elements out of our control, such as weather, attendees' cooperation, natural lighting, etc., it is not always possible.

   2. In the unlikely event of equipment malfunction or any other situation that will prevent us from delivering NO photos at all, our liability and compensation is limited to a refund of monies paid for the photography portion of your package only.

   3. If the Photographer is unable to perform any or all of the duties herein for any reason, including but not limited to, fire, transportation problems, acts of nature, accident, illness, or technical problems, and if she cannot provide another competent professional, all money received by the Photographer, minus expenses, will be returned to Client, and the Photographer shall have no further liability with respect to this agreement. This limitation of liability also applies to any loss/damage of photographs or failure to deliver photographs for any reason. Liability for a partial loss of photographs shall be pro-rated based on the percentage of total. The sole remedy for any actions or claims shall be limited to a refund whose total amount cannot exceed the total monies paid by Client under this Agreement during the time preceding the date on which such liability arises.

   4. Our staff WILL NOT operate other people’s electronic equipment including but not limited to cameras, radios, video cameras, etc.; Please be respectful to our staff and don’t ask.

7. Copyrights:

   1. Photography or videography taken by Elope To Orlando, its employees, and subcontractors becomes property of Elope To Orlando and it can be used to our discretion for marketing and promotion purposes, under the appropriate laws and regulations.

   2. Photography and video taken by Elope To Orlando, its employees, and subcontractors are protected by United States Copyright Laws (USC Title 17). Client hereby waives any claims for ownership, income, editorial control and use of the images. Violators of this federal law will be subject to its civil and criminal penalties.

   3. Release: The Photographer hereby grants permission to the bride and groom and his/her/their photo laboratory of choice to make reproductions of their digital images in any size or quantity for personal use only. This release does not allow the photos to be altered, sold or published. Client further agrees not to supply images to any third parties (including vendors associated with the wedding or album designers).

8. Model Release: This contract serves as a model release giving the Photographer the irrevocable right to use the photographs in all forms and in all media and in all manners, without any restriction as to changes or alterations, for advertising, promotion, marketing, or any other lawful purposes. The Photographer can grant use of the images to third parties and all compensation for use and credit for the images remain the property of Elope To Orlando, LLC. Client waives any right to inspect or approve the photograph(s), finished version(s) incorporating the photograph(s), or the use to which it may be applied, including written copy that may be created and appear in connection therewith. This release is binding on the Client, their legal representatives, heirs, and assigns.

 

LATE START:
Your ceremony is scheduled for a specific start time, venues are reserved for a specific time-frame as well as your vendors. If your ceremony starts late, we will shorten the length of your ceremony and photography to end all the services at the scheduled end time. We cannot extended the venue or vendor’s contracted time the day of the wedding - NO exceptions.

 

POSTPONEMENTS, RESCHEDULE, AND CANCELLATIONS:  When you pay nonrefundable retainer, we retain our team services and venue availability if applicable, for a specific time and date just for you and turn everyone else away. Therefore, the following policies apply:

• Money paid including initial retainers are NOT refundable. If you cancel your ceremony, you do not receive a refund.

• If you need to postpone your wedding for a future date, a new contract and a new reservation fee may be required. Some venues do not allow postponements while others charge an administrative fee for date changes. In the event of an emergency or unforeseen circumstances that prevents the couple from proceeding with their ceremony as planned, our team will do our best to mediate a postponement with the venue and vendors, however, cannot make guarantees in regards to availability or additional fees required.

We understand that unfortunate circumstances may happen, therefore, we highly recommend you purchase wedding cancellation insurance in the event that you are forced to cancel or postpone your ceremony for situations out of your control.

 

ACTS OF NATURE + OUT OF OUR CONTROL:

• In case of weather-related emergencies (hurricanes, tropical storms, etc.), you will be given the opportunity to postpone your event for a later date and/or time subject to venue approval and availability.

• Elope To Orlando, LLC reserves the right to postpone or cancel your ceremony in the event that a Tropical Storm or Hurricane Watch OR Warning is placed anywhere in the State of Florida and/or if we feel that weather conditions are potentially hazardous for our team, for YOU and YOUR guests. Our team will NOT drive to perform a ceremony while there is an active Hurricane watch or warning the day of your wedding.

• There are NO REFUNDS and we are NOT liable for expenses, damages and/or money lost due to Inclement weather, (hurricanes, tornadoes, high winds, etc.) area evacuation, emergencies, duty or other calamity that may result in cancellation/ postponement of the event.

• We highly recommend you purchase wedding cancellation insurance via a third-party of your choice.

 

RAIN/WEATHER POLICY:

• Venues do not allow postponements in case of rain. However, most provide a covered place, based on their availability, to hold your ceremony and take photos in case of rain.

• We do not issue refunds if you cancel your wedding and/or if we cannot proceed with our services as scheduled due to inclement weather.

 

FORCE MAJEURE CLAUSE:

Neither party shall be liable for any costs or damages due to delay or nonperformance under this Agreement arising out of any cause or event beyond such Party’s control, including but not limited to Acts of God, fire, flood, explosion, earthquake, or other natural forces, war, civil unrest, accident, work stoppage, power or other mechanical failure, governmental action, or communication disruption. A Party claiming the benefit of this provision shall, as soon as reasonably practicable after or during the occurrence of any such event, (a) provide written notice to the other Party of the nature and extent of any such Force Majeure condition; and (b) use commercially reasonable efforts to remove any such causes and resume performance under this Agreement, as applicable, as soon as reasonably practicable.

 

DISOBLIGING EXIT CLAUSE:

Your wedding day is an important day for you and our team. Hiring a team that meets your expectations is very important to us. Our promise to you is that we will do our best to provide you with a pleasant, memorable, and fun experience and we will strive for excellent costumer service.  In the event that either bride, groom, or anyone involved in the planning process become unreasonable or hard to work with, and/or verbally abusive or aggressive, Elope To Orlando reserves the right to terminate this agreement anytime and NO refunds will be issued. You will be given one (1) verbal or written warning if we feel the need to enforce this clause. If the abusive and/or disrespectful behavior continues after the first warning, we will exercise our right to enforce this clause without further advanced notice.

 

MUTUAL NON-DISPARAGEMENT CLAUSE:

• Parties agree that it would be impracticable and extremely difficult to ascertain the amount of actual damages caused by a failure to comply with this provision. Parties agree that in the event it is established that Client has filed to comply with this provision, liquidated damages equal to attorneys fees shall be payable to the Studio.

• The Client and the Studio agree that they will not post any negative statements, reviews, comments, or feedback about the Studio or services provided to any third party whether orally or in any written publication or online forum, chat room, or message board, including but not limited to Facebook, Twitter, and Yelp.

• Parties agree that in the event of the client's dissatisfaction with the Studio services, the Studio will make their best effort to respond to the Client's concerns and voluntarily offer a solution that would satisfy both parties.

• For purposes of this Section, “disparage” shall mean any negative statements, reviews, comments, or feedback, whether written or oral, about The Studio or services provided by the Studio and its owners, independent contractors and employees.

 

REHEARSAL REQUESTS: We do NOT offer rehearsals. You will NOT meet your ceremony team until the day of your ceremony, a few minutes prior the scheduled start time, at the ceremony location.

 

FINAL WORK ON HOLD: We reserve the right to hold pending work including photography if there is a balance due including additional fees (late fees, travel fees, exceeded attendance, etc.) until payment is received.

 

TOSSING ON THE GROUND: NO tossing of any kind is allowed at most venues.

 

DO NOT BRING:

• Fireworks

• Candles or open fire items

• Alcoholic beverages

• Food including cake

• Beverages of any kind

• Glass containers

• Pets (except for Paradise Cove where it's permitted)

• Tossing of any kind, whether is biodegradable or not

• Balloons to release

• Decorations

 

LIABILITY:

• The bride and groom assume full liability for any property damage done to our equipment by themselves, their attendants and/or their guests before, during or after the ceremony, and agree to reimburse property owner for such damage.

• The bride and groom releases Elope To Orlando, LLC and its owners, contractors and employees and assume full liability for any personal damages done to themselves, third-party vendors or any guests before, during or after the ceremony.

 

LEGAL RESPONSIBILITIES:

• We reserve the right to sell or transfer this contract to another wedding vendor anytime for any reason.

• Legal Questions – We are not licensed attorneys, therefore, cannot provide information about the legality of your Florida Marriage in the State or Country you reside. If you have any legal questions about getting married in Florida, please contact your local Clerk’s office, Courthouse or seek legal advice through a licensed attorney. This agreement cannot be changed or modified without the studio's written consent.

• When you book our services and confirm your booking with a paid retainer, you are confirming that you have read, understood and fully agreed with the Service Terms and Conditions Listed on this agreement.

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